Once your order has been dispatched, Zeke and Co accepts no responsibility for loss or any damage to your package. If there are any delays or concerns with your package once posted, including the case of your package not arriving. Zeke and Co is not liable as we have no control once it is with Australia Post. In this instance, please contact Australia Post with the tracking number that was provided when the package was sent. Unfortunately we are not able to give any refunds or resend orders in these circumstances.
Your privacy is important to us. All information collected on this website is solely used for the purpose of processing your order and enhancing customer service. Under no circumstances will information ever be given or sold to a third party, nor will we ever record any billing details such as PayPal accounts.